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  • 12/18/2012

Video information:

New terminals in the University Library

Have you already seen the info-terminals in the <link http://www.ub.tum.de/teilbibliothek-stammgelaende>Branch Library Main campus</link>, the <link http://www.ub.tum.de/teilbibliothek-chemie>Branch Library Chemistry</link> and in the <link http://www.ub.tum.de/teilbibliothek-weihenstephan>Branch Library Weihenstephan</link>? They are round, colored blue and white and are half-open. Anyone who dares to step inside will find a service facility that is brand new to Bavaria: video information.

Info-terminals in the Library
New Face-to-face information in the TUM library. (Photo: TUM University Library)

You will be able to communicate with our team by means of video telephony – just as if you were using Skype. The major advantage lies in the fact that the librarian is able to display his screen-content on the info terminal’s screen to show search results "live".

This feature is of great help for information queries: instead of describing which corner of the screen contains the required information, the customer and the librarian are able to share a content screen via video telephony. There’s no virtual communication method that is closer to face-to-face information.

Technical University of Munich

Corporate Communications Center

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