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TUMonline - Campus Management System

The TUMonline Campus Management System is the most important tool for managing and organizing your academic program. Whether it's applying to TUM, registering for lectures and examinations or creating certificates, you will use TUMonline during your entire course of study. We therefore encourage you to become familiar with how the system and the various applications work as early as possible, please read our user guide.

Advanced electronic seals on documents

In TUMonline, several documents are already automatically certified with the advanced electronic seal (FES) in accordance with EU Regulation 910/2014. This is already the case for confirmations of enrollment, examination records, grade reports, and other documents. We are currently working on expanding the electronic seal to further documents.

You can see whether a PDF document carries an electronic seal by checking the verification status in a PDF reader such as the Adobe Acrobat Reader (usually by clicking on the signature symbol). Other than a PDF reader, most browsers do not support this feature. You can find further information on the advanced electronic seal in our handout (PDF download, 750kb).

The following points of contact are available to help you resolve problems:

It’s essential to keep your personal information up-to-date:

  • Change of address
    As a student, it's your responsibility to keep your personal information in TUMonline accurate and up-to-date. This is particularly crucial when there are changes in your contact data, such as your physical or email address. Updating this information promptly ensures the smooth delivery of important academic documents. To update, simply log into the TUMonline Campus Management System using your TUM-ID or TUM mail address (max.mustermann@tum.de) and password. Detailed instructions are available here.
  • Data changes

    In order to change your legal name, gender designation, or nationality, we require a corresponding identification document (identity card or passport) or a copy of the official certificate. From November 1, 2024, you can also submit a certificate in accordance with Section 46 (1) No. 3 of the Civil Status Ordinance (Personenstandsverordnung) on the declaration in accordance with Section 2 of the Self-Determination Act (Selbstbestimmungsgesetz).

    Please send a digital copy to studiumspam prevention@tum.de, stating your matriculation number and the subject "Datenanpassung". Alternatively, you can inform us about the changes at the Service Desk during regular opening hours and with the corresponding original documents.

  • After your studies
    The TUMonline account remains in the system as an alumni account even after you have left the university. Login is possible only with the TUM-ID (or TUM e-mail address) however.
IT Support of the TUM

Please send your request per email to it-supportspam prevention@tum.de 

Student Advising and Information Services

 +49 89 289 22245
 studiumspam prevention@tum.de

Please observe the e-mail etiquette.

Personal advising sessions with General Student Advising by appointment

Please note: We are not available by phone on November 6, 2024.

Service Desk

Campus Munich
Arcisstraße 21, Room 0144
80333 München

Monday, 9 a.m. – 12 p.m.
Tuesday, 1 p.m. – 4 p.m. (Student Information only)
Wednesday, 9 a.m. – 12 p.m.
Friday, 9 a.m. – 12 p.m.

Please note: The Service Desk will be closed on November 6, 2024.

HSTS